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General
Staff
You are strongly recommended to review the related FAQs to find quickly your answer before contacting us with your inquiry.
What are the Staff Regulations?
How can I apply for a position at ERA?
Where can I find more information related to grades and remuneration of EU Staff?
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Railways
FAQs
What is the Agency doing regarding Railway Radio Communication?
What about replacing GSM-R with LTE already today?
Please read carefully
The Contact Us form should be used to submit general questions concerning the applicable legal framework and the certification/authorisation procedure. Specific questions about future or on-going applications are out of the scope of the Contact Us webform and will not be addressed by the Agency. We advise you to ask to the appointed Project Manager of the authorising entity in such case (NSA or ERA). You can always request a Chargeable Service to the Agency. Further details on chargeable services can be found in the website via the following link.
European Train Control System (ETCS)
Please read carefully
The Contact Us form should be used to submit general questions concerning the applicable legal framework and the certification/authorisation procedure. Specific questions about future or on-going applications are out of the scope of the Contact Us webform and will not be addressed by the Agency. We advise you to ask to the appointed Project Manager of the authorising entity in such case (NSA or ERA). You can always request a Chargeable Service to the Agency. Further details on chargeable services can be found in the website via the following link.
Please read carefully
The Contact Us form should be used to submit general questions concerning the applicable legal framework and the certification/authorisation procedure. Specific questions about future or on-going applications are out of the scope of the Contact Us webform and will not be addressed by the Agency. We advise you to ask to the appointed Project Manager of the authorising entity in such case (NSA or ERA). You can always request a Chargeable Service to the Agency. Further details on chargeable services can be found in the website via the following link.
Please read carefully
The Contact Us form should be used to submit general questions concerning the applicable legal framework and the certification/authorisation procedure. Specific questions about future or on-going applications are out of the scope of the Contact Us webform and will not be addressed by the Agency. We advise you to ask to the appointed Project Manager of the authorising entity in such case (NSA or ERA). You can always request a Chargeable Service to the Agency. Further details on chargeable services can be found in the website via the following link.
Railways safety
Single safety certificate
FAQs
You are strongly recommended to review the related FAQs to find quickly your answer before contacting us with your inquiry.
To whom should I apply for a single safety certificate?
How long does it take for an application to be processed?
Do I have to use English when I apply for a safety certificate?
Vehicle authorisation
Please read carefully
The Contact Us form should be used to submit general questions concerning the applicable legal framework and the certification/authorisation procedure. Specific questions about future or on-going applications are out of the scope of the Contact Us webform and will not be addressed by the Agency. We advise you to ask to the appointed Project Manager of the authorising entity in such case (NSA or ERA). You can always request a Chargeable Service to the Agency. Further details on chargeable services can be found in the website via the following link.
ERTMS Trackside approval
One-Stop Shop
You are strongly recommended to review the related FAQs to find quickly your answer before contacting us with your inquiry.
Where can I exercise with the OSS? How to be trained?
How to receive OSS notifications (decisions, reports, issues, etc.) by email?
Who has access to the information in the OSS? What are the user rights in the OSS?