Human and Organisational Factors (HOF) refer to the role of humans in socio-technical systems and the interactions among the system components at different levels of analysis: individual, situational, group, organisational or cultural. Integrating HOF has been shown to be essential for safety performance in high-risk industries.
Along with many sectors railways are being increasingly automated presenting significant opportunities to make progress. However there are many myths about what automation can and cannot do. If humans are less involved with more automation will railways be safer? Will increasing automation mean better performance? ERA in collaboration with the German Centre for Rail Traffic Research (DZSF) will address some of these automation myths and show that only by integrating human and organisational factors (HOF) will automation live up to its potential.
How can HOF be integrated? By using the “toolkit” developed by ERA with the help of sector expertise to integrate HOF throughout a change such as deploying automation. Through following a step-by-step methodology organisations can not only comply with the EU 4th Railway Package legislation but improve performance by integrating HOF.