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Performance

Measurable result Note 1 to entry: Performance can relate either to quantitative or qualitative findings. Note 2 to entry: Performance can relate to the management (3.3.3) of activities (3.3.11), processes (3.4.1), products (3.7.6), services (3.7.7), systems (3.5.1) or organizations (3.2.1). Note 3 to entry: This constitutes one of the common terms and core definitions for ISO management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by modifying Note 2 to entry.
Document
ISO
Context
SMS Safety Culture Human and Organisational Factor
Origin document

ISO 9000:2015(en) Quality management systems — Fundamentals and vocabulary

Release