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Multi-Factor Authentication (MFA) is an ICT security method that verifies a user's identity by requiring at least two distinct types of authentication, based on the following principles:
- Something you know – such as a user ID and password
- Something you have – like a smartphone or security token
- Something you are – for example, a fingerprint or facial recognition
Regulation (EU, Euratom) 2023/2841 of the European Parliament and of the Council of 13 December 2023 laying down measures for a high common level of cybersecurity at the institutions, bodies, offices and agencies of the Union - Article 8-3c.
Directive (EU) 2022/2555 of the European Parliament and of the Council of 14 December 2022 on measures for a high common level of cybersecurity across the Union, amending Regulation (EU) No 910/2014 and Directive (EU) 2018/1972, and repealing Directive (EU) 2016/1148 (NIS 2 Directive) - Article 21-2j. & Annex 1 Sectors of high criticality.
Contact usWhen accessing an ERA application for the first time, users will be prompted to configure Multi-Factor Authentication (MFA). By following the on-screen instructions, a device will be securely linked to their user account.
Contact usNo, users cannot directly manage or replace their MFA device.
Contact usIf a user changes their device, they must request an MFA reset from the Agency via [this page] (https://srm-portal.powerappsportals.com/contact-us/#MFA). They will then be prompted to re-configure their MFA like the first time.
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