Documented information

Information required to be controlled and maintained by an organization (3.21) and the medium on which it is contained Note 1 to entry: Documented information can be in any format and media, and from any source. Note 2 to entry: Documented information can refer to: — the management system (3.16), including related processes (3.26); — information created in order for the organization to operate (documentation); — evidence of results achieved (records). Note 3 to entry: This constitutes one of the common terms and core definitions of the high level structure for ISO management system standards.