Documented information

Information required to be controlled and maintained by an organization (3.1) and the medium on which it is contained Note 1 to entry: Documented information can be in any format and media and from any source. Note 2 to entry: Documented information can refer to: — the management system (3.4), including related processes (3.8); — information created in order for the organization to operate (documentation); — evidence of results achieved (records).