European Union Agency for Railways

Dispute resolver

individual person assigned by a DRP-provider (3.2.7) to assist the parties in resolving a dispute (3.9.6) EXAMPLE:Staff, volunteer, contract (3.4.7) personnel.
Document
ISO
Context
SMS Safety Culture Human and Organisational Factor
Origin document

ISO 9000:2015(en) Quality management systems — Fundamentals and vocabulary

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