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Management system consultancy

Participation in establishing, implementing or maintaining a management system EXAMPLE 1:Preparing or producing manuals or procedures. EXAMPLE 2:Giving specific advice, instructions or solutions towards the development and implementation of a management system. Note 1 to entry: Arranging training and participating as a trainer is not considered consultancy, provided that, where the course relates to management systems or auditing, it is confined to the provision of generic information; i.e. the trainer should not provide client-specific solutions. Note 2 to entry: The provision of generic information, but not client specific solutions for the improvement of processes or systems, is not considered to be consultancy. Such information may include: — explaining the meaning and intention of certification criteria; — identifying improvement opportunities; — explaining associated theories, methodologies, techniques or tools; — sharing non-confidential information on related best practices; — other management aspects that are not covered by the management system being audited.
Document
ISO
Context
International Standard
Origin document

ISO/IEC 17021-1:2015(en) Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements

Release