Context of the organization

Combination of internal and external issues that can have an effect on an organization’s (3.2.1) approach to developing and achieving its objectives (3.7.1) Note 1 to entry: The organization’s objectives can be related to its products (3.7.6) and services (3.7.7), investments and behaviour towards its interested parties (3.2.3). Note 2 to entry: The concept of context of the organization is equally applicable to not-for-profit or public service organizations as it is to those seeking profits. Note 3 to entry: In English, this concept is often referred to by other terms such as “business environment”, “organizational environment” or “ecosystem of an organization”. Note 4 to entry: Understanding the infrastructure (3.5.2) can help to define the context of the organization.