On 13 May 2026, the European Commission presented a new package of proposals aimed at simplifying rail travel across the European Union by improving ticketing systems, facilitating cross-border journeys and strengthening passenger rights.
The European Commission announced on Wednesday 13 May 2026 a new package of three proposals aimed at simplifying rail travel across Europe and improving passenger protection for journeys involving multiple operators.
The initiative seeks to make it easier for passengers to plan, compare and book regional, long-distance and cross-border rail journeys, particularly where several rail companies are involved. According to the Commission, the proposed measures are intended to reduce fragmentation in ticketing systems and support more seamless and sustainable travel across the European Union.
Under the proposed rules, passengers would be able to purchase combined rail services from different operators through a single ticket and within one transaction, using either independent ticketing platforms or rail operators’ own sales channels.
Promote sustainable mobility and facilitate long-distance and cross-border rail travel
The package also includes strengthened passenger rights for multi-operator journeys booked under a single ticket. In the event of missed connections, passengers would benefit from enhanced protection measures, including assistance, rerouting, reimbursement and compensation.
In addition, the Commission proposes new obligations for ticketing platforms and transport operators to ensure fair and non-discriminatory access to ticket sales. Platforms would also be required to present travel options in a neutral manner and, where feasible, provide information related to greenhouse gas emissions.
According to the Commission, the proposals support the EU’s broader objectives to promote sustainable mobility and facilitate long-distance and cross-border rail travel. They also build on existing initiatives related to high-speed rail development and multimodal digital mobility services.
The proposed regulations will now be examined by the European Parliament and the Council of the European Union under the ordinary legislative procedure.