ERA is certified against the ISO 9001 standard for the Quality management System.
The certification is applicable for all the processes developed in order to contribute to the further development and effective functioning of a Single European railway area without frontiers.
ISO 9001: 2015 requirements focus on the organisation actions to enhance customer satisfaction and achieve continual improvement of its performance.
For more information on ISO, please refer to the ISO website.
The ERA Integrated management system is designed to ensure that EU requirements (i.e. Internal control standards) are taken into account.